SmartStops FAQs

Q:
What are SmartStops?
Q:
What is the difference between a Long Term and a Short Term SmartStop?
Q:
When do I receive my daily portfolio report emails? How do I use them?
Q:
When do I receive SmartStop Trigger Alerts?
Q:
Why am I not getting my SmartStop daily or QuickAlert emails?
Q:
Is there a limit to the number of SmartStops I can retrieve each day?
Q:
Are all stocks covered with SmartStops?
Q:
How are stock splits handled?
Q:
Where do I find more information on how to use SmartStops?
Q:
Why does my exit price sometimes move farther away from the stock’s trading price?
Q:
Why does the SmartStops exit-point sometimes move up by a large amount?
Q:
Do SmartStops change every day?
Q:
Do SmartStops cover all stocks?
Q:
Do SmartStops work for ETFs?
Q:
Do SmartStops work for mutual funds?
Q:
After I get stopped out, the price of the stock sometimes bounces. Why?
Q:
My exit was triggered quickly. How do I avoid this?
Q:
What happens when a Stock Gaps down further than my SmartStop on open?
Q:
Where can I find the details of the exit formulas used by SmartStops?
Q:
Does SmartStops prevent me from losing my money?
Q:
Has SmartStops been back-tested?
Q:
How do I set contingent orders with my online broker using SmartStops?
Q:
Will SmartStops tell me what stocks to buy or when to get back in?
Q:
Can I track Options in SmartStops?
Q:
Do I really need to review my SmartStops Daily Email?
Q:
Can I use multiple email addresses or text-message services?
Q:
Can I get real-time alerts?
Q:
Can SmartStops be used for short sales as well?
Q:
How do I cancel my subscription?
Q:
What if I reviewed the above FAQs and still have problems?